Service Pledge

We, the officials and employees of the Don Mariano Marcos Memorial State University, hereby pledge to:

Deliver our respective duties and responsibilities with utmost efficiency, integrity and professionalism.
Make every working hour of our service truly satisfying, fruitful and stimulating;
Mobilize resources of the University for optimum productivity and effectiveness;
Mediate judiciously every problem or conflict of our client that may arise in the course of duty;
Strengthen our bond of camaraderie, synergy and dynamism as one organic entity; and
Use every opportunity as a stepping stone towards a higher level of commitment to public service. 

Core Values

DMMMSU is where productive citizens, committed public servants, and great leaders are developed. And we can be more effective if we observe and promote the following CORE VALUES:

SERVICE : Let’s render quality Service to our clientele, other stakeholders, and the community.
PRODUCTIVITY : Let’s sustain our Productivity with our passion for work and by forging partnerships.
EXCELLENCE : Let’s always pursue Excellence in our programs, activities, and outputs.
COMMITMENT : Let’s deliver more than what is expected of us with our Commitment.
INNOVATIVENESS : Let’s continuously search for better ways of doing things with our Innovativeness.
ADVOCACY : Let’s empower people with our Advocacy of good values, principles, and practices.
LEADERSHIP : Let’s enhance DMMMSU’s Leadership, for her to stay on top, with the quality of our graduates, programs, and projects.

Feedback and Redress Mechanism

Please let us know how we serve you by:

  1. Accomplishing our Feedback Form available at the lobby and put it in the dropbox located at the Public Assistance and Complaints Desk or give to the employee of the department/unit concerned.
  2. Talk to our Office-of-Day stationed at the Public Assistance and Complaints Desk personally or call Tel. No. (072) 682-2596/682-2598/682-2599/682-2601.
  3. Sending your feedback through our website (

Frontline Services